WARRANTY PERIOD (Starts from the day of delivery)
Категория Товаров | Модель | Стандартный гарантийный период | |
---|---|---|---|
Phone cases | Air Case, MagEZ Case, MagEZ Case Pro,MagEZ Case Pro 2, MagEZ Case 2, New MagEZ Case Pro | 2 months | |
For Apple Watch | Air Case for Apple Watch Series | 2 months | |
Carbon Fiber Watch Band | 1 year | ||
Power Dongle for Apple Watch | 1 year | ||
For Tablets | MagEZ Case for iPad Pro/Air | 2 months | |
MagEZ Case 2 for iPad Pro/Air | 2 months | ||
Card Clip | 2 months | ||
MagEZ Folio | 2 months | ||
MagEZ Stand | 1 year | ||
Chargers | Single Device and Multi-Device Wireless Chargers + | 1 year | |
MagEZ Juice 2, MagEZ Mount Qi, MagEZ Juice, MagEZ Bar, MagEZ Mount Qi Desktop, Air Essential, Air Quad/Air Quad Lite, Air Tray, Air Omni, Air Omni Lite,MagEZ Car Mount Pro, MagEZ Power Bank
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For Cars | MagEZ Mount/MagEZ Car Mount Lite (including mounting bases) | 2 months | |
Smart Car Charger Adapter | 1 year | ||
AirPods Cases | Air Pal for AirPods 1&2, Air Pal Mini for AirPods 1&2, Air Pal Mini for AirPods Pro, MagEZ Case for AirPods Pro | Cases | 2 months |
Wireless charging funciton | 1 year | ||
Wallets | MagEZ Wallet (UE) | Magnit | 1 year |
MagEZ Wallet 2 (UE) | Other parts | Lifetime | |
Accessories | MagEZ Digital Travel Kit | 1 year | |
MagEZ Card Sleeve (2) | 2 months | ||
Tempered Glass | 2 months | ||
C to C Cable | 1 year | ||
Others | Air Omni (Lite) Travel Pouch | 2 months | |
MagEZ Case & Versatile Magnetic Power Bank Kit | 1 year | ||
MagEZ Case & In-Car Wireless Charging Kit | 1 year |
Our warranty guarantees that all items will be free from material and engineering defects and works as advertised.
A defect is defined as an imperfection or flaw produced during manufacturing, including surface defects and wireless charging functionality.
Exclusions:
1. The warranty does not extend to damage from abuse or on purpose, normal wear and tear, alterations, or misuse, demagnetization of magnetic strip bank cards, cosmetic damage that does not affect functionality (such as scratches, stained magnets, or fading logos). Any damage to, loss of the cardholder’s contents, loss of use, loss of data, or similar are not covered.
2. The warranty is non-transferable and only covers the original end-user purchaser. PITAKA will only authorize the warranty claim if the product was purchased from an official store.
3. Customers must provide a valid order number or matching email address to make a claim.
4. This limited warranty covers only PITAKA products and won’t cover damage to any device or personal property.
TO MAKE A CLAIM
To make a claim, or if your shipment arrived damaged or defective, please contact us at info@smartworld.uz for a quick solution.